HELP CENTER
Trouble shooting
Error codes, power issues, adjustments, and
general product support.
What does each error code mean?
The headlight doesn’t work
How to fix the footpad of Transer Ebike?
The battery of the Ebike is fully charged, and the power is displayed as 100%. I tried to ride for a distance and find the battery level showed 54%, when I stopped riding and after a period of time, the display shows the power was 77%. Is it possible?
How to adjust if there is friction between the brake pads and the disc brake rotor (For Transer Cargo Ebike)?
I let charge for 3 hrs. The light stayed red even though it was fully charged?
How to reset the trip odometer?
How to adjust the TriHauler handlebar angle?
How to clear the single trip mileage?
How to solve brake noise?